COVID-19 Coronavirus: ‘Rule of Six’

'Rule of Six'

This information is correct as on Friday 18th September 2020

Private Hire

This statement is to reassure our customers that the Government’s announcement on Wednesday 9th September about social gatherings being limited to six people, does NOT affect any coach hires, day excursions, sports fixtures, private hire and holidays you have booked with us.

Some exemptions cover what businesses such as ours are allowed to safely and legally offer, compared with informal and private events. Here is important information from the guidance that applies to coach trips and group visits.

Businesses and venues following COVID-19 Secure guidelines can host larger groups. Premises or locations which are COVID-19 Secure will be able to hold more than 30 people, subject to their capacity limits, although any individual groups should not interact with anyone outside of the group they are attending with.

To summarise, group events are permitted when professionally organised by businesses who have made risk assessments and put in place good practices for COVID safety. When booking private hire and trips, you are seated in your own “bubbles” socially distanced from other passengers or within one bubble. For example, a single traveller will occupy a double seat and be asked to sit near the window or a couple/family in a bubble can sit together or a group of school pupils in a year group bubble can all sit together but will be socially distanced from other passengers who are not in that bubble. Coach hire organisers are being asked to do the same with their groups.

We are also asking for all passengers to wear a face-covering (where applicable – see below) and we are encouraging hand washing and sanitising at all stops.

We have COVID secure risk assessments and Safe Operating Procedures in place, as have all venues we are using too.

We hope this provides reassurance and helps you to understand the distinction between what is legally permitted privately and what is permitted within a business setting.

Also when boarding/disembarking the coach the passengers are asked to wear a face-covering whilst in close proximity to the driver and then once seated in a socially distanced space they may remove their face-covering.

All coaches are sanitised with a government-approved antibacterial spray after every journey where the passenger group changes, so every time you board one of our coaches you have the peace of mind the vehicle has been completely sanitised between hires.

Private Hire for Schools

The guidance for the full opening of schools in the autumn term of 2020 states that you will be able to resume non-overnight domestic educational visits. It is not currently known when establishments will be allowed to resume overnight or overseas visits with children under 18.

Schools should adopt the same policy as they do within the school and keep the bubbles together whilst on board the coach, this could be classes, year groups or whatever policy the school has in place in regards to the bubbles, this helps control and keep a record and reduce risks of the potential effects of the virus.

When planning a visit, you should take the current government guidance into account as part of your process of risk assessment, and then check it regularly in the days and weeks leading up to the visit, and during a residential visit, and make any changes necessary to your plans.

Parents and participants may naturally be concerned, so you should discuss their concerns with them and keep them informed about the situation and how you plan to mitigate any risks.

Because of COVID-19, there may be a higher than normal risk of leaders being unable to go on a visit, and so you may need to take this into account when planning the staffing of visits.

If you are planning a visit which involves another group (perhaps a group overseas), such as an exchange visit, or if you are planning to host or work with another group (perhaps an overseas group visiting the UK), you should keep in contact with them and be aware that they might need to change or cancel the arrangement.

If you plan to visit a venue such as a museum, gallery, or to attend a public event such as a concert or sporting fixture, or to stay in accommodation such as a hostel or hotel, or if you are using a tour operator or activity provider, discuss the potential effects of COVID-19 with them at the time of booking, and keep in touch with them during the run-up to the visit.

The use of face coverings for children over the age of 11, must be worn if they are likely to come into very close contact with people outside of their group or whom they do not normally meet. If you are on a private hire and you are socially distanced from other passengers you may remove the mask. 

Also, when boarding and disembarking the coach the teachers and helpers are asked to wear face-coverings whilst in close proximity to the driver and then once seated in a socially distanced space face-covering may be removed.

All coaches are sanitised with a government-approved antibacterial spray after every journey where the passenger group changes, so every time you board one of our coaches you can have the peace of mind.

Guidelines for School Buses

Where walking or cycling is not possible, dedicated transport (such as a minibus or coach) should therefore be used. The following guidance is taken from the DfE advice for home-to-school transport.

Pupils on dedicated school services do not mix with the general public on those journeys and tend to be consistent.

The approach to dedicated transport should align as far as possible with the principles underpinning the approach being adopted by the school. It is important to consider:

  • how pupils are grouped on transport, where possible this should reflect the bubbles that are adopted within the school;
  • school buses are classed as one bubble as the pupils are frequent travellers within the same group and come in connection with one another regularly;
  • use of hand sanitiser upon boarding and/or disembarking;
  • additional cleaning of vehicles;
  • organised queuing and boarding where possible;
  • distancing within vehicles wherever possible;
  • the use of face coverings for children over the age of 11, must be worn on all Ausden Clark school travel.

All coaches are sanitised with a government-approved antibacterial spray after every journey where the passenger group changes, so every time the students board our coaches you have the peace of mind the vehicle has been completely sanitised between hires within the last 24 hours.

The team at Ausden Clark would like to offer you a massive thank you for your patience and understanding during this very difficult time we are all facing together.

With lockdown easing, tourism resumes

Day trips as lockdown eases

The implementation of lockdown brought the tourism industry to a complete standstill across the UK, but as lockdown begins to ease, tourism and in particular, day trips are raring to get going again.​

The effects of the COVID-19 Coronavirus lockdown have been felt across the entire country no matter the industry, but tourism took a massive blow. Overnight day trip and tour companies had no choice but to shut down and postpone all future plans, trips and holiday, as they faced uncertainty. Unfortunately, we lost big industry names such as National Holidays, and most recently, Funway Holidays.
However, there is now a light at the end of what has been a very long tunnel. The easing of lockdown measures and the re-opening of attractions, shops, cafes and pubs brings about a desperately needed opportunity to get wheels rolling again.

A measured approach is paramount

Much of the day trip patrons happen to fall into the ‘at risk’ category for the virus, but with day trips being a staple for so many it has been a service sorely missed making people all the more eager for day trip companies get begin offering trips sooner rather than later.
But of course, there’s still a way to go with the pandemic. Operators will now be focussing their attention on how they can maximise customer safety and social distancing in the most viable and effective way, safety is paramount. Without thorough planning and cautious management, we are likely to see a second spike paralyse the industry all over again.

A blow to Leicester

Day trip providers across Leicester had been in the planning of a restart with robust policies for safely handling customers, but this was dealt a huge blow when Leicester became the first UK city to be put back into a state of lockdown, making any plans impossible.
So, what now for Leicester? Well, with the extended lockdown measured due for Government reviewal, we could see new trips in the works for the end of July/start of August.

COVID-19 Coronavirus: Customer Update

COVID-19 Coronavirus: Social Distancing

Thursday 26th March 2020

We would like to reassure our customers that the health and safety of our customers and staff are, as always, our top priority. In light of the current situation, we are closely monitoring the information given by the World Health Organisation (WHO) and are strictly following the guidelines provided by the Government and Public Health England (PHE).

Garage Services

Our garage services will still be operating but on a greatly reduced scale supporting anyone needing repairs, maintenance, and MOT testing. The services we provide will include a ‘zero contact handover’ of vehicles and we would ask that you please follow the social distancing and hygiene guidelines that we have in place, namely the ‘two-metre rule’. If possible, we will ask that all services are paid for by card to contactless processing to help stop potential spreading.

You can contact us on 0116 262 9492, if we are unable to answer your call due to our reduced staffing levels at this time, we will return your call.

Coach Hire

For all coach hire related enquiries please email us at Due to reduced staffing at this time there may be a longer than usual delay in our response but please be assured that we will get back to you.

If you have an existing booking with us scheduled to take place before the end of April 2020 and wish to cancel or postpone it please email to arrange this.

The team at Ausden Clark would like to offer you a massive thank you for your patience and understanding during this very difficult time we are all facing together.

Please, stay safe, look after one another and united together we will beat this virus.

Why you should attend an away game

Leicester City Away Travel

Go to an away game for your team

Every season, hundreds of thousands of supporters spend their time to watch their favourite team in action. The common choice for avid fans wanting to catch a glimpse of their team is to buy tickets to home games – which is obviously not a bad way to start. But I’m here to tell you that there is a much better way of enhancing your Premier League experience (and getting value for your money). Well, it’s pretty simple – go to an away game, stand in the away section and join the fans who travel up and down the country every week to see their team play. The real fans. You will not regret it.

Here’s why:

Travelling with the fans

Most clubs provide supporters with the option of coach travel, particularly for the longer journeys – what’s more – there’s plenty of choices from independent providers as well such as Ausden Clark ourselves. Our Supporter’s Travel competes with the club’s own away travel service as but at a flat rate at a more affordable price. Travelling on a train is another option, but the tickets can be pretty pricey and can be very restrictive based on train timetables and delays. Depending on where the match is being played, the coach might leave first thing in the morning, so prepare yourself for a long day. Along the way, you will have the chance to mingle with the fans who dedicate their weekends to their beloved team. No doubt, you will be taken under their wing. There is most definitely a sense of belonging to the tribe on away trips.

Atmosphere at away games

The atmosphere in the section with the away supporters for Premier League games is special. Attending most matches as a home supporter can, at times, be bland – especially at top-tier clubs such as Chelsea, Arsenal, Tottenham, Manchester United and Manchester City. The smaller teams tend to have more energy inside their stadiums on match days. It is important to note it does depend on who the team is facing that week. If the team is playing a rival club, expect the atmosphere to be livelier than most home games.

A stadium’s away section has a certain buzz to it. You are in unfamiliar territory and the opposition’s home support doesn’t like you, making a potential win on the road even sweeter. The bars inside the away section will be packed with lively fans drinking beer and singing the club’s songs, eager for the match to start. Get involved and contribute towards the partisan vibes; grab a beer or soft drink and sing along with the fans before the madness on the pitch unfolds. This is only the beginning. The stands are where the real action takes place. There will be a sea of supporters piled into the away section, stacked all the way from row A to Z. It is here where you will find yourself surrounded by the most vocal and passionate fans on the Premier League circuit: The away faithful standing, singing loudly and proudly, until the final whistle blows.

Going to away matches is a bug. Once you catch, you will not lose it.