Job Vacancy: Coach Driver


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Ausden Clark – Coach Hire Leicester

Join our outstanding team of exceptional drivers.

Are you someone who finds joy in the freedom of the open road, fueled by a genuine passion for delivering exceptional service? At Ausden Clark, we’re embarking on an exciting expansion phase, and we’re on the lookout for talented individuals to join our team of dedicated drivers. As the demand for our services continues to grow, we invite you to seize this opportunity and become an integral part of our driving force.

At Ausden Clark, every mile is not just a route; it’s an adventure waiting to be explored. If you’re ready to combine your love for driving with a commitment to providing top-notch service, we welcome you to be a part of our dynamic team!

Why join the team:

  • Guaranteed 45 hours of weekly pay, 52 weeks of the year*
  • Competitive rates of pay from £12.50 – £14.50 per hour
  • Salaries from £29,250 per annum (earning potential of £40,000+)
  • 28-days paid annual holiday including bank holidays
  • Modern fleet and facilities
  • Use of a regular allocated vehicle
  • Choice of shift options (dependant on skill levels)
  • Excellent working environment
  • Bespoke CPC training provided by the company
  • Company pension
  • Uniform provided
  • Choice of depots
  • On-going training throughout your career including trailer training

Driver bonuses:

  • £40 bonus per day for going into central London*
  • £50 bonus for jobs that allow for alcohol on the coach*
  • £50 bonus if you have a job that involves antisocial types of work*
  • Annual performance-related bonus*
  • Banked hours system for overtime, paid out 3 times a year up to £2,000*

The ideal candidate should:

  • Hold a valid PCV license 
  • Hold a valid CPC card (although courses can be provided)
  • Be DBS-approved
  • Have an excellent driving record
  • Have a high level of driving skill
  • Have a good knowledge of the UK road network
  • Be flexible with working hours
  • Have good communication skills
  • Have a customer-focused attitude
  • Be able to work within a team

Perks of being an Ausden Clark employee:

  • Regular social events that involve the whole team
  • Staff discount on garage services for personal vehicles
  • Staff discount on day trips
  • Part of a valued team

Ausden Clark is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be.

So, if you’re an experienced coach driver and like what we are offering, please call us on 0116 262 9492, or email connie@ausdenclark.co.uk.

Join Ausden Clark and drive your future forward.

Job Vacancy: Customer Advisor


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A new job opportunity to become a part of our customer support team.

An opportunity has arisen to join our expanding team based in Leicester, assisting customers in our busy coach office both face to face and by telephone and email, advising customers and taking coach hire bookings. The role would suit someone able to take ownership of a wide range of responsibilities, who can use their own initiative and work as part of our team.
Established in 1982, Ausden Clark operates a fleet of over forty vehicles across Leicestershire and the UK.

The Role

This is a demanding role which requires excellent time management and attention to detail is essential. The ideal candidate should be friendly with an excellent telephone manner and be experienced in customer service, administration duties and Microsoft Office products. Travel industry experience and good geographical knowledge of the UK is preferred but not essential. This is a full-time position, 35 hours per week over 4 days, Monday to Friday 08:00 – 17:00 and could include Saturdays on a rota basis. Part-time hours will be considered for the successful applicant.

The Benefits

  • Competitive Salary £18,200 – £21,840 based on experience 
  • 28 days holiday including bank holidays
  • Company uniform

Specifically you will:

  • Advise customers on coach hire enquiries and process coach hire bookings.
  • Use both listening and questioning skills to recommend solutions to customers’ travel needs.
  • Liaise with the operations department and coach drivers with regard to coach hire bookings.
  • Work to tight deadlines at extremely busy times of the year.
  • Communicate both externally with customers, and internally with all departments.
  • Problem-solving and the ability to react quickly to situations that may arise.
  • Work under pressure and multitask.

Ausden Clark is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be. 

So, if you’re seeking your next challenge as one of our Customer Advisors, please forward your CV with a covering letter to sharon@ausdenclark.co.uk or apply in writing to the following address.

FAO: Sharon Mallon
Ausden Clark Group
Transport House
4 Murrayfield Road
Leicester
LE3 1UW

Supporters’ Travel is back!


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LCFC Away Travel

We're back, and ready to get you back on the road.

It’s been a long wait, but at long last, we’re back and ready to get foxes fans back on the road. As always we’re kickstarting with the pre-season friendlies against Burton, Wycombe and QPR, then it’s back to Wembley we go for the Community Shield contest with Manchester City.
Tickets for the friendlies are now on sale with tickets for the Community Shield coming very soon. Visit our brand new website for more information, to book seats, or to register for updates.

As you’ll see, we’ve completely reworked the website with a whole new look as well as a new and improved system to ensure booking is as quick and easy as possible. We’re also publishing more information such as estimated timings in an effort to provide an all-round better service. Because its an all-new system, you will need to re-register an account if you had one with us before, but this is a very simple process.

If you take a look ahead at the Community Shield fixture, or any of the Premier League fixtures we’ve currently got online you may notice we’ve added a couple of new pickup points outside the city. We’ve done this to provide a better solution to those who live outside the city and find the journey in a faff, currently we’ve setup pickup points for the Hobby Horse in Syston and opposite Sturgess Jaguar.

COVID-19: Travel Advice


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Correct as on Thursday 17th June 2021

Private Hire

We continue to closely monitor and are strictly following the guidelines provided by the Government and Public Health England (PHE).

Here is important information from the guidance that applies to coach trips and group visits.

Group events are permitted when professionally organised by businesses who have made risk assessments and put in place good practices for COVID safety.

When booking private hire and trips, coach hire organisers should be aware of and follow the latest Government guidelines on social distancing which are in the best interest of their group. Coach hire organisers are legally allowed to fill all forward facing seats on the vehicle with the exception of the two seats situated behind the driver. In this instance a face covering must be worn at all times throughout the journey.  Facing seats can only be used by passengers in a single household or bubble.

We are also asking for all passengers to wear a face-covering (where applicable – see below) and we are encouraging hand washing and sanitising at all stops.

Coach hire organisers must record contact details for all passengers to adhere to the Governments Track and Trace requirements. These details must be available upon request

We have COVID secure risk assessments and Safe Operating Procedures in place, as have all venues we are using too.

We hope this provides reassurance and helps you to understand the distinction between what is legally permitted privately and what is permitted within a business setting.

Also when boarding/disembarking the coach the passengers are asked to wear a face-covering whilst in close proximity to the driver and then once seated in a socially distanced space they may remove their face-covering.

All coaches are sanitised with a government-approved antibacterial spray after every journey where the passenger group changes, so every time you board one of our coaches you have the peace of mind the vehicle has been completely sanitised between hires.

Private Hire for Schools

The guidance for schools states that you can resume domestic educational visits.

Schools should adopt the same policy as they do within the school and keep the bubbles together whilst on board the coach, this could be classes, year groups or whatever policy the school has in place in regards to the bubbles, this helps control and keep a record and reduce risks of the potential effects of the virus.

When planning a visit, you should take the current government guidance into account as part of your process of risk assessment, and then check it regularly in the days and weeks leading up to the visit, and during a residential visit, and make any changes necessary to your plans.

Parents and participants may naturally be concerned, so you should discuss their concerns with them and keep them informed about the situation and how you plan to mitigate any risks.

Because of COVID-19, there may be a higher than normal risk of leaders being unable to go on a visit, and so you may need to take this into account when planning the staffing of visits.

If you plan to visit a venue such as a museum, gallery, or to attend a public event such as a concert or sporting fixture, or to stay in accommodation such as a hostel or hotel, or if you are using a tour operator or activity provider, discuss the potential effects of COVID-19 with them at the time of booking, and keep in touch with them during the run-up to the visit.

The use of face coverings for children over the age of 11, must be worn if they are likely to come into very close contact with people outside of their group or whom they do not normally meet

Also, when boarding and disembarking the coach the teachers and helpers are asked to wear face-coverings whilst in close proximity to the driver and then once seated in a socially distanced space face-covering may be removed.

All coaches are sanitised with a government-approved antibacterial spray after every journey where the passenger group changes, so every time you board one of our coaches you can have the peace of mind.

Guidelines for School Buses

Where walking or cycling is not possible, dedicated transport (such as a minibus or coach) should therefore be used. The following guidance is taken from the DfE advice for home-to-school transport.

Pupils on dedicated school services do not mix with the general public on those journeys and tend to be consistent.

The approach to dedicated transport should align as far as possible with the principles underpinning the approach being adopted by the school. It is important to consider:

  • how pupils are grouped on transport, where possible this should reflect the bubbles that are adopted within the school;
  • school buses are classed as one bubble as the pupils are frequent travellers within the same group and come in connection with one another regularly;
  • use of hand sanitiser upon boarding and/or disembarking;
  • additional cleaning of vehicles;
  • organised queuing and boarding where possible;
  • distancing within vehicles wherever possible;
  • the use of face coverings for children over the age of 11, must be worn on all Ausden Clark school travel.

All coaches are sanitised with a government-approved antibacterial spray after every journey where the passenger group changes, so every time the students board our coaches you have the peace of mind the vehicle has been completely sanitised between hires within the last 24 hours.

The team at Ausden Clark would like to offer you a massive thank you for your patience and understanding during this very difficult time we are all facing together.

Please, stay safe, look after one another and united together we will beat this virus.

COVID-19: June 2021 Customer Update


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COVID-19 Coronavirus: Social Distancing

Thursday 17th June 2021

We would like to reassure our customers that the health and safety of our customers and staff are, as always, our top priority. In light of the current situation, we are closely monitoring and are strictly following the guidelines provided by the Government and Public Health England (PHE).

Garage Services

Our garage services have returned to our normal hours. The services we provide will include a ‘zero contact handover’ of vehicles and we would ask that you please follow the social distancing and hygiene guidelines that we have in place, face coverings must be worn when dropping off and collecting vehicles. If possible, we will ask that all services are paid for by card to contactless processing to help stop potential spreading.

You can contact us on 0116 262 9492, if you have any questions or need any advice .

Coach Hire

For all coach hire related enquiries please email us at coaches@ausdenclark.co.uk. Due to reduced staffing at this time there may be a longer than usual delay in our response but please be assured that we will get back to you.

If you have an existing booking with us and have any questions regarding this please email coaches@ausdenclark.co.uk or call a member of the team on 0116 262 9492.

The team at Ausden Clark would like to offer you a massive thank you for your patience and understanding during this very difficult time we are all facing together.

Please, stay safe, look after one another and united together we will beat this virus.

COVID-19: June 2020 Customer Update


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COVID-19 Coronavirus: Social Distancing

Thursday 26th March 2020

We would like to reassure our customers that the health and safety of our customers and staff are, as always, our top priority. In light of the current situation, we are closely monitoring the information given by the World Health Organisation (WHO) and are strictly following the guidelines provided by the Government and Public Health England (PHE).

Garage Services

Our garage services will still be operating but on a greatly reduced scale supporting anyone needing repairs, maintenance, and MOT testing. The services we provide will include a ‘zero contact handover’ of vehicles and we would ask that you please follow the social distancing and hygiene guidelines that we have in place, namely the ‘two-metre rule’. If possible, we will ask that all services are paid for by card to contactless processing to help stop potential spreading.

You can contact us on 0116 262 9492, if we are unable to answer your call due to our reduced staffing levels at this time, we will return your call.

Coach Hire

For all coach hire related enquiries please email us at coaches@ausdenclark.co.uk. Due to reduced staffing at this time there may be a longer than usual delay in our response but please be assured that we will get back to you.

If you have an existing booking with us scheduled to take place before the end of April 2020 and wish to cancel or postpone it please email coaches@ausdenclark.co.uk to arrange this.

The team at Ausden Clark would like to offer you a massive thank you for your patience and understanding during this very difficult time we are all facing together.

Please, stay safe, look after one another and united together we will beat this virus.