We make it our priority to ensure that you get your lost property back as quickly as possible.
Here’s what to do:
- If your item has been lost for more than 12 hours fill in the Lost Property form below. Please be sure to include as much detail as possible.
- We will log your details in our Lost Property system within 24 hours.
- The process of matching you with your item(s) will then get underway.
- We’ll contact you if we find your item(s) and arrange a suitable collection time. Hundreds of items are left on our buses every week so this could take up to 48 hours, please don’t panic if you don’t hear from us straight away.
Photographic identification will be required on collection of the item.
Should you require an item of lost property to be posted to you, a flat charge of £20.00 will be applicable, otherwise items will be available to collect from our Head Office on Murrayfield Road, Leicester.
Please hand anything accidentally left on a bus to your driver.